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Frequently Asked Questions


Can I pre-order?
You can pre-order on the shop website for collection and via Slerp for delivery

Can I order via phone or email?
Unfortunately, we are unable to accept orders via email or telephone. Ordering online is simple, it should only take a few minutes.

Who can I contact regarding a collection order?
Please email

Who can I contact regarding a delivery order?
Please contact Slerp and Supper regarding any changes to your delivery orders 

Where do you deliver?
We currently deliver only within the London area through Slerp and Supper.

How much is the delivery charge?
Delivery charge is by postcode area and is quoted as part of your order by Slerp and Supper orders.

Where do I collect my Cakes & Bubbles dessert order?
Please collect from the Hotel Cafe Royal reception. The entrance is located on Air Street.

Can I choose the time of collection?
During the online purchase, you can choose a time for collection. We take orders from between 11-9pm each day and collection times are available from 12.00-9.30pm

Which dates can I collect items during December?
Every day except Christmas Day

Which dates can I have a delivery during December?
Every day except Christmas Day via our partners Slerp and Supper.

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